Privacy and Security
The security of personal data such as name, address, telephone number, or e-mail address is a matter of great importance for us. We therefore operate our web activities in conformance with the laws relating to data protection and security.
Without your agreement, we do not in any way collect personal data via our websites. You alone decide whether or not you wish to share this data with us, for example when registering, making an enquiry, etc. In general, we use your personal data to respond to your enquiry, to handle your order, or to give you access to special information or offers. To maintain customer relations, it can additionally be necessary for us to store and work with your personal data, and for example, to share it with our subsidiaries, so that we can fulfil your wishes more completely, or improve our products and services. It may be necessary for us (or a third party acting on our behalf) to use this data to inform you of offers which will benefit your company, or to carry out online surveys so that we can satisfy your expectations to an even greater extent.
Should you so wish, we will of course respect your desire that your personal data is not used to support our customer relationship – in particular for direct marketing or market research. We will neither sell your personal data to third parties, nor market it in any other way.
When you access our websites, information is on occasion gathered automatically that is not linked to a specific person (e.g. the internet browser and operating system used, number of visits, average time of visit). We use this information to determine the attractiveness of our websites, and to improve their content. When you visit one of our websites, it may happen that we place information in the form of a “cookie” on your computer, so that it is recognised again automatically on your next visit. Cookies permit us, for example, to adapt a website to your interests, or to save your password so that you do not have to re-enter it on every visit. If you do not wish us to recognise your computer on each visit, please set your Internet browser so that it deletes cookies from its hard-drive, blocks all cookies, or warns you before a cookie is saved.
We take every possible measure to ensure the security of your personal data. Your data is scrupulously protected from loss, damage, falsification, manipulation, and from unauthorised access or disclosure.