General Terms and Conditions

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Your use of this website constitutes acceptance by you of the following Terms of Use:

 

1. COPYRIGHT AND TRADEMARKS

This Site is owned and operated by teNeues Verlag Gmbh &Co ("teNeues") and the information and materials appearing on the Site ("the Content") are displayed for personal, non-commercial use only. All software used on this Site and all Content included on this Site (including without limitation Site design, text, graphics, audio and video and the selection and arrangement thereof) is the property of teNeues or its suppliers and is protected by international copyright laws.

None of the Content may be downloaded, copied, reproduced, republished, posted, transmitted, stored, sold or distributed without the prior written permission of the copyright holder. This excludes the downloading of one copy of extracts from the Site on any single computer for personal, non-commercial home use only, provided that all copyright and proprietary notices are kept intact. Modification of any of the Content or use of any of the Content for any purpose other than as set out herein (including without limitation on any other website or computer network) is prohibited. Requests to republish any of the Content and to use quotations or extracts from any books published by teNeues should be emailed to us at verlag(at)teneues.de.


2. LINKS TO THIRD PARTY WEB SITES

The Site may include links to third party Internet websites which are controlled and maintained by others. These links are included solely for the convenience of users and do not constitute any endorsement by teNeues of the sites linked or referred to, nor does teNeues have any control over the content of any such sites.


3. PRICE AND AVAILABILITY OF TITLES

Whilst every effort is made to ensure accuracy of prices and availability of the titles featured on this Site, this cannot be guaranteed and price and availability information may change without notice.


4. LIABILITY DISCLAIMER

The Site is provided by teNeues in good faith but teNeues does not make any representations or warranties of any kind, express or implied, in relation to all or any part of the Site or the Content or any websites to which the Site is linked, and all warranties and representations are hereby excluded to the extent permitted by law.

The contents of the Site do not constitute advice and should not be relied upon in making, or refraining from making, any decision.

There is no guarantee that the Site will be free of infection by viruses or anything else which may be harmful or destructive.

To the extent permitted by law, teNeues hereby disclaims all liability (howsoever arising) in connection with any loss and/or damage, arising out of or in connection with any use of, or inability to use, all or any part of the Content, the Site and/or any website to which the Site is linked, or any action taken (or refrained from being taken) as a result of using any of these.


5. CHANGES TO THESE CONDITIONS OF USE

teNeues reserves the right to add to or change these conditions of use and agrees to ensure that a note of the date and clause number of any such amendments will be included as part of the conditions. Any changes will be posted to this page and it is your responsibility as a user to ensure that you are aware of any such changes from time to time. Changes will become effective 24 hours after first posting and you will be deemed to have accepted any change if you continue to access the Site after that time.


6. PRIVACY INFORMATION

 teNeues guarantees not to supply your details to any third party.  You will only receive mailings from us about publications that we think might be of interest to you.  If you do not wish to receive e-mail from teNeues in the future, or if you wish to be removed from mailing lists, please let us know by sending an e-mail to verlag(at)teneues.de.

 

7. CONSUMER PROTECTION (DISTANCE SELLING) REGULATIONS 2000

 You have the right to cancel your order for any item apart from items made to your specifications or clearly personalised items which by reason of their nature cannot be returned or are liable to deteriorate or expire rapidly, and audio and video recordings and computer software that you have unsealed or used. Further details of this right, which may be exercised up to and including the seventh day (excluding Saturdays, Sundays and Public Holidays) after the day of delivery, will accompany the delivery. If you wish to exercise your statutory right to cancel, you must notify us in writing within the statutory period and immediately return the items that you do not wish to keep to us at your cost (unless the goods were substitute goods which we selected for you). You must take reasonable care of the goods. If you cancel within the statutory period you may claim a refund of any sum you have paid concerning the goods, less any charges we may make for collecting the goods if you do not return them at your own cost.

 
8. SHIPPING & DELIVERY
 
All items are beeing shipped from Germany! The shipping costs depend on country of destination and weight of package. The shipping costs of your individual order will be displayed in the checkout process.
 
Custom fees: When you order products on the teNeues online shop that are to be delivered outside of the European Union, the delivery can obtain import and tax tariffs which can be applicable as soon as the package reaches the specific destination. Any extra charges for the custom clearance must be paid by you; we do not have any influence on these charges. Custom regulations differ heavily from country to country; therefore you can contact your local customs office for further information.
Furthermore, please note that when ordering from teNeues you willbe considered as the person who is importing goodsand all laws and regulations of the country in which you receive the goods must comply.
 
For these countries there are no additional customs costs: Belgium, Bulgaria, Denmark, Germany, Estonia, Finland, France, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Austria, Poland, Portugal, Romania, Sweden, Slovakia , Slovenia, Spain, Sweden, Switzerland, United Kingdom, Cyprus.
 


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